Return & Refund Policy

Placing customer satisfaction at the pinnacle of our mission, we spare no effort in delivering unparalleled customer experiences, both in terms of product excellence and service quality. Your interactions with us will always reflect our unwavering commitment to this principle. 

👍👍👍 MOVEEKBUDDYSHOP AMAZING SERVICE 👍👍👍

We believe in making your customer service experience extraordinary, far from the ordinary! At Moveekbuddyshop, we take immense pride in the excellence of our products and are committed to ensuring your absolute contentment with every purchase. That's why we offer a "Like it or get it FREE" assurance. 

In addition, we understand that online shopping can be scary and frustrating sometimes, but it won’t be the case at Moveekbuddyshop. You have our words! See what we’ve got here for you: 

*** Moveekbuddyshop will send you A REPLACEMENT or A FULL REFUND If our products have not meet your expectation expectations due to the following reasons:

1. The merchandise is faulty, damaged, fractured, or unable to function correctly.
2. Missing or lost items from your order.
3. The received item is incorrect regarding size, color, or custom specifications.
4. The product is not as described by our descriptions.

No questions asked and no need to return! We take responsibility for any loss in your shopping experience, sparing you valuable time and money. Your satisfaction is our priority, and we want to ensure a hassle-free experience for our customers.

In addition to the previously mentioned conditions, certain factors may prevent you from receiving a full refund or replacement within 30 days:

1. Changing your mind or no longer desiring the item.
2. Intending to request a modification to the received item's size, color, or customization.
3. Selecting an incorrect size, address, product, or custom information.
4. The product sustaining damage due to improper use, mishandling, or insufficient maintenance.

Please be aware of these factors when considering refund or replacement requests.

Until this point of time, we have not been able to handle returns and exchanges because we do not hold stock and all items are made-to-order (They are custom made and printed just for you). Instead, if we send you the wrong order, kindly let us know as soon as possible so that we can send you a replacement or a full refund.

• Late delivery or missing order: We would gladly resend or issue a full refund if you do not receive the items purchased after 45 days of placing your order. 

• Damaged or defective items: We would offer a replacement or a full refund if you can submit your order's shipping label and a photo proof within 5 days of delivery shown by the tracking record.

Please note that we typically do not comply with requests for refunds or replacements for such errors as incorrect selection of sizes, designs, colors, or wrong shipping address given, etc. If you have problems with sizes, designs, colors or deliveries, kindly reach out to our Customer Service Center for personal assistance. 

Here at Moveekbuddyshop, we're dedicated to showing you that purchasing online is now as effortless as it is enjoyable!

⚠️ Limitations: The warranty policy is applicable only once per order.